Posts Tagged ‘ Lead

Don’t Follow – Lead

You are probably wondering where in the hell have I been? It’s been seven months since my last post … a lot has happened. The biggest change was I received custody of my two teenage sons in March, and while I was elated at the time, I had no idea how much of a challenge it would be. I know, stupid me, I will know better next time.

Nordstrom Epic Win for the Holidays...

Nordstrom Epic Win for the Holidays…

Okay, let’s talk business strategy and how to set yourself apart from your competitors. Too many companies follow instead of lead. It used to be that you knew Thanksgiving was close when the Christmas decorations went up. Now they are often up before Halloween hits. That’s just wrong. Thanksgiving is my favorite holiday and as my “protest” I would never set foot in a store that had their holiday decorations up before Thanksgiving (and yes, I kept a list). It was so bad last year that I did all of my holiday shopping online. There was no where I could go.

I can understand retailers reasoning, they do the bulk of their yearly sales during the holidays and since their competitors are getting into the Christmas season they need to as well or they will lose. That is one way to attack the market, or you can be totally awesome like Nordstrom … and take the high road.

This is a shot of the signs they have before you enter their store. These signs do a few things. First, it informs you when the holiday decorations will go up; Second, it tells you why, because they believe in celebrating one holiday at a time; Third, it is giving the bird to all the competitors for “Thanksgiving Creep”.

Look for obnoxious things your competitors do. Look at their ads, their sites, call their order numbers, do they have a phone system from hell that makes you press one to proceed in English? If so, make fun of them. “We never make you press one to proceed in English because I live person answers your phone and can help you right now. Your call is important enough for a live person to answer it.”

In this crappy economy do something that is completely outrageous, give great customer service and treat your customers as actual people instead of objects. You might be stunned to find out how awesome they really are and how much they like giving business to you. But first, you have to quit being such an idiot just because your competitor is.

The post Don’t Follow – Lead appeared first on SEO Revolution Public Blog.

SEO Revolution Public Blog

Don’t Follow – Lead

You are probably wondering where in the hell have I been? It’s been seven months since my last post … a lot has happened. The biggest change was I received custody of my two teenage sons in March, and while I was elated at the time, I had no idea how much of a challenge it would be. I know, stupid me, I will know better next time.

Nordstrom Epic Win for the Holidays...

Nordstrom Epic Win for the Holidays…

Okay, let’s talk business strategy and how to set yourself apart from your competitors. Too many companies follow instead of lead. It used to be that you knew Thanksgiving was close when the Christmas decorations went up. Now they are often up before Halloween hits. That’s just wrong. Thanksgiving is my favorite holiday and as my “protest” I would never set foot in a store that had their holiday decorations up before Thanksgiving (and yes, I kept a list). It was so bad last year that I did all of my holiday shopping online. There was no where I could go.

I can understand retailers reasoning, they do the bulk of their yearly sales during the holidays and since their competitors are getting into the Christmas season they need to as well or they will lose. That is one way to attack the market, or you can be totally awesome like Nordstrom … and take the high road.

This is a shot of the signs they have before you enter their store. These signs do a few things. First, it informs you when the holiday decorations will go up; Second, it tells you why, because they believe in celebrating one holiday at a time; Third, it is giving the bird to all the competitors for “Thanksgiving Creep”.

Look for obnoxious things your competitors do. Look at their ads, their sites, call their order numbers, do they have a phone system from hell that makes you press one to proceed in English? If so, make fun of them. “We never make you press one to proceed in English because I live person answers your phone and can help you right now. Your call is important enough for a live person to answer it.”

In this crappy economy do something that is completely outrageous, give great customer service and treat your customers as actual people instead of objects. You might be stunned to find out how awesome they really are and how much they like giving business to you. But first, you have to quit being such an idiot just because your competitor is.

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The Ugly Side of Lead Generation


Today I am having a guest blogger, Ricky Breslin, take over and discuss his specialty – lead generation. I love Ricky’s approach as it is very much like my own; no-nonsense and full of real examples instead of posting theories.

Theories suck.

Take it away Ricky …

Want to see the inside of actual lead generation campaigns, using real money, with a nice pretty little picture? I know, this will be really weird considering that people never use real numbers and only talk about fictitious “businesses” they run and how successful they are.

(Please note: I do promote 1ShoppingCart & Aweber in the post because I actually use them and believe in them. If you click the links I would earn a small commission. If you’re not cool with that, just go directly to their website and order and you’ll get the same results)

Alright, now let me show you what really goes on behind the scenes of a real business trying to make real money online.

Okay, then – let’s roll!

There are 4 basic parts to successful lead generation.

1. Landing page with good call to action
2. Qualified traffic
3. Good follow-up
4. Simple A/B split testing

Don’t overcomplicate this.

The easy part is driving traffic, because you can buy it. Usually, if you’re doing lead generation with follow-up, the hardest part is figuring out if the campaign you’re running is actually working. If you’re straight up asking for the sale, it’s simple. Here’s why I’ve found this to be true…

Let’s make this easy. If I buy 100 clicks for .00 each, I just spent 0. If I’m selling a product for and have a 3% conversion rate, then I just made 3 sales, which means I made 0.

That’s just simple first grade math.

If this is the case right out the gate, then I’m going to try to scale this bad boy as hard as possible and really push it. This is all easily done with Google AdWords.

But what if you’re driving traffic to squeeze pages and only asking for an e-mail address? How do you know it’s paying off for you? Sure, you can forward the visitor straight to an offer after you get the visitor’s e-mail address, but what if you’re losing money, even though you’re getting a 30% opt-in rate and a ton of e-mail addresses?

THAT is what I want to explain to you today. I want to let you in on how to do and track lead generation if you’re just asking for an e-mail address (which can kind of suck).

To do this I use 1ShoppingCart, Aweber, and AdTrackz. You can use any tools you like, but these are what I use and they work great.

Here’s what to do…

When I create my campaigns I’m cool with breaking even every time. If I make a profit it’s great, but I’m cool with breaking even.

So, let’s start with the keyword “how to golf.”

I would take that keyword and create a campaign in Google AdWords for it. And let’s say that I pay .50 per click for that keyword and I drive each click to a well SEO’d page that Google likes.

It’s got all the fixin’s: great design, big call to action button, great copywriting, high quality images, good video, etc.

Now, let’s say I spend 0, which buys me 1,000 clicks. Out of those 1,000 clicks I have a 30% opt-in rate, which gives me 300 leads.

Now, I’m using double opt-in, so in reality, only 80% of the people will double opt in and go to the free video or whatever you’re giving away. So I REALLY got 240 straight-up leads – so basically I paid .08 for a real e-mail address from a real human being.

Except that you also have the people who unsubscribe right after they get your free stuff because they couldn’t care about you, your life, your products, or your business. I’ve found that about 5% of all leads do this.

So that leaves us with 228 real, breathing human beings on our e-mail list, at a cost of .19 per e-mail address at the end of the day.

Can you see why people go broke online and give up? They aren’t going this far, they usually give up after this step because they think they lost. But not us, we keep rolling.

Now, I’ll usually follow up with 5 e-mails, for which I use Aweber. And THIS IS THE KEY right here: in each e-mail you need to tell great stories and always do a soft pitch at the end of the story, offering your product as the solution to problem that you’ve described.

Don’t be afraid to tell your readers about your products. If your products are good, they NEED to be told as long as they work and are what you say they are.

So here’s what to do next…

We NEED to know if you’re follow-up is allowing you to break even. Remember, we spent 0 to generate 228 e-mail addresses. We need find out if it’s even possible to get our 0 back.

Here’s how to do that…

In 1ShoppingCart create an AdTracker for your follow-up for that campaign. So I would create “AR1 – How To Golf Campaign,” “AR2 – How To Golf Campaign,” etc.

What’s great about 1ShoppingCart is that their AdTracker tracks EVERYTHING down to the dollar once the person clicks. It’s beautiful.

But don’t be lazy and use the ugly link the AdTracker spits out. Make sure to make it a “Pretty Link” with AdTrackz. I recommend that you create a folder on your server called “link” for tracking purposes.

So if you have 5 follow-up e-mails for this campaign, your links will look like this…

http://www.domain.com/link/1.php (AR1 – How To Golf Campaign)
http://www.domain.com/link/2.php (AR2 – How To Golf Campaign)
http://www.domain.com/link/3.php (AR3 – How To Golf Campaign)
http://www.domain.com/link/4.php (AR4 – How To Golf Campaign)
http://www.domain.com/link/5.php (AR5 – How To Golf Campaign)

Now your links are “pretty” because your 1ShoppingCart AdTracker link is wrapped in Adtrackz, and you can track all your follow up e-mails down to the dollar.

I recommend that you send the e-mails 5 days in a row. So let’s say you just did all that. You’ve logged into 1ShoppingCart and found out that out of those 228 people, you made a total of 4 in sales from your soft pitches. Do you quit there?

I wouldn’t, although I would consider that a success because we got pretty close to breaking even and didn’t lose much money.

But the part that’s not truly quantifiable is what these e-mail addresses are worth to you 3 months, 1 year, and 3 years down the road.

Here’s where it just gets funky. Sure, the math is right in front of us in black and white, but consider this…

1. Maybe your customer buys an affiliate product related to your product because they like and trust you now.

2. Maybe your customer buys another product from you that wasn’t related to the one they originally opted in for.

3. Maybe your customer clicks on an ad in your website.

4. Maybe you have a big Christmas sale and your customer buys that.

5. Maybe your customer tells 8 friends about your website.

6. Maybe your customer posts your website or one of your blogs on their Facebook or Twitter page.

Why do I mention all of these possibilities? Because, at the end of the day, math only takes you so far in this game. Yes, it’s absolutely necessary to be on top of your numbers like crazy, but never forget that part of this game is an art, and that you can be as creative as you want.

What I’ve just explained to you is exactly how I create and track all of my lead generation. It’s one of the best ways I know, and I hope you can take something away from this you can use.

I’ve also attached a screenshot of my 1ShoppingCart account so you can actually see how they break the numbers down; it’s pretty cool.

1ShoppingCart Lead Generation Image

And the nice part is you start to notice cool trends and things that work and don’t work with your 1ShoppingCart AdTracker data. This data allows you do more of the stuff that works for your market.

At the end of the day just remember that this game is never pretty, in fact it’s usually an ugly mess until you get all this stuff figured out. But once you do, everything is a lot more fun.

Originally Post: http://www.rickybreslin.com/blog/the-ugly-side-of-online-lead-generation/

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